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Onboarding Guide - KnowBe4
Reco Product Management avatar
Written by Reco Product Management
Updated over 3 months ago

Prerequisites

Reco requires Base URL and API key created by KnowBe4 account admin.

Find Base URL

You will need to use the correct base URL depending on where your KnowBe4 account is located.

  • Accounts on the US server (located at training.knowbe4.com) must use the Base URL of https://us.api.knowbe4.com

  • Accounts on the EU server (located at eu.knowbe4.com) must use https://eu.api.knowbe4.com

  • Accounts on the CA server (located at ca.knowbe4.com) must use https://ca.api.knowbe4.com

  • Accounts on the UK server (located at uk.knowbe4.com) must use https://uk.api.knowbe4.com

  • Accounts on the DE server (located at de.knowbe4.com) must use https://de.api.knowbe4.com

Create API key

You can access your API key and generate a new key if needed in your KnowBe4 Account Settings under the API section. Your API keys provide access to the data within your KnowBe4 platform and should be kept private.

Integration with Reco

In the KnowBe4 integration pop-up screen in Reco fill in the Base URL and API key you have created above.

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